HOW TO FIX BOUNCED EMAILS
Every month, approximately 2% of HOA emails are returned as undeliverable. We are happy to share a few reasons why this can happen and provide some helpful tips to prevent this phenomenon from repeating itself. If this is happening to you or someone you might know, this article is for you!
REASONS
- Private servers (such as personal business addresses), education institutions (such as .edu addresses), old servers that have been absorbed by larger servers (such as sbcglobal, bellsouth, etc.), and even some popular servers (such as hotmail, aol, and yahoo) have smaller capacity and stricter spam filters that will bounce bulk emails.
- There may be typos in the email address listed on Tellico Life.
- If your Auto-Reply is on, emails may get bounced.
- HOA emails may have been intentionally blocked.ay have been intentionally blocked.
FIXES
- Check your Membership Profile on Tellico Life to make sure the email you entered is correct. Sometimes simple misspellings (gmial instead of gmail, for example) are the reasons you don’t get emails, and this is very simple to correct. Just click edit . . .
- Check your Spam box. The HOA newsletter typically goes out on the 4th Sunday of the month, but there may be other HOA information that is sent throughout the month.
- Add this address to your contact list . . . tvlife@memberclicks-mail.net
- Create a personal gmail address and list it on your Tellico Life Membership Profile. We rarely get bounced gmails, as Google provides a giant server — Think “g” for giant!
Submitted by Kay Condon, Communications VP